Introduction to Fubo TV Cancellation
Making the decision to cancel a streaming subscription can be difficult, whether you're switching to a different service, cutting costs, or simply taking a break from streaming. Fubo TV understands that subscribers' needs change over time, which is why they've designed a straightforward cancellation process that puts you in control of your subscription.
This comprehensive guide will walk you through every step of canceling your Fubo TV subscription, regardless of which device or platform you're using. We'll cover important information about billing cycles, refund policies, what happens to your recorded content, and alternatives to full cancellation. Understanding these details ensures you can make an informed decision and avoid any unexpected charges or loss of content.
⚠️ Important Things to Know Before Canceling
Before you proceed with cancellation, be aware that you will lose access to all live channels, on-demand content, and cloud DVR recordings immediately upon cancellation in most cases. Any recordings you've saved will be permanently deleted. If you're currently in a free trial period, canceling will end your trial immediately. Make sure to download or watch any important recordings before canceling your subscription.
Understanding Fubo TV's Cancellation Policy
Fubo TV operates on a monthly subscription basis with no long-term contracts, giving you the flexibility to cancel at any time without penalties or early termination fees. When you cancel, you can continue to access your subscription benefits until the end of your current billing period. Your account will not be charged again after the cancellation takes effect.
It's important to understand that Fubo TV typically does not offer prorated refunds for partial months of service. If you cancel midway through your billing cycle, you'll maintain access until the cycle ends but won't receive a refund for the unused portion. However, if you're within a free trial period and cancel before being charged, you won't incur any costs. Always check your billing date in your account settings before canceling to maximize the value of your current subscription period.
Step-by-Step Cancellation Guide
Step 1: Log Into Your Fubo TV Account
Begin by logging into your Fubo TV account using your email and password. You can do this through the Fubo TV website on a computer or mobile browser, or through the Fubo TV app on your device. Make sure you're logging into the account that holds the active subscription you want to cancel. If you have multiple profiles under one account, ensure you're signed in as the primary account holder, as only the account owner can modify subscription settings.
Step 2: Navigate to Account Settings
Once logged in, locate your account menu, typically found by clicking on your profile icon or name in the upper right corner of the screen. From the dropdown menu, select "Account" or "My Account" to access your account settings page. This is where you can manage all aspects of your subscription, including billing information, viewing preferences, and subscription status.
Step 3: Find Subscription Management
Within your account settings, look for a section labeled "Subscription," "Billing," or "Plan Details." This section displays your current subscription tier, next billing date, payment method, and the option to manage or cancel your subscription. You may need to scroll down to find the cancellation option, as it's sometimes placed below other subscription management tools.
Step 4: Select Cancel Subscription
Click on the "Cancel Subscription" or "Cancel Membership" button. Fubo TV may present you with a retention offer, such as a discounted rate, a pause option, or a downgrade to a cheaper plan. If you're certain about canceling, decline these offers and proceed with the cancellation. You may be asked to provide a reason for canceling, which helps Fubo TV improve their service, though this is typically optional.
Step 5: Confirm Your Cancellation
After selecting to cancel, you'll be asked to confirm your decision. Read the confirmation message carefully, as it will inform you of the exact date your subscription will end and any important information about losing access to content. Click "Confirm Cancellation" or a similar button to finalize the process. You should receive a confirmation email shortly after, which serves as proof of your cancellation request.
Step 6: Verify Cancellation Status
After confirming, return to your account settings to verify that your subscription status shows as "Canceled" or displays the date when your access will end. This confirmation ensures the cancellation was processed successfully. Keep the confirmation email for your records in case there are any billing disputes or if you need to reference the cancellation date in the future.
Canceling Through Different Platforms
The cancellation process can vary slightly depending on how you originally subscribed to Fubo TV. If you subscribed directly through the Fubo TV website or app, you can cancel following the steps outlined above. However, if you subscribed through a third-party platform, you'll need to manage your subscription through that platform instead.
Apple App Store Subscriptions
If you subscribed to Fubo TV through the Apple App Store on your iPhone, iPad, or Apple TV, you must cancel through your Apple ID settings. Open the Settings app on your iOS device, tap your name at the top, select "Subscriptions," find Fubo TV in your list of active subscriptions, and tap "Cancel Subscription." The cancellation will take effect at the end of your current billing period.
Google Play Store Subscriptions
For subscriptions purchased through Google Play on Android devices, open the Google Play Store app, tap the menu icon, select "Subscriptions," find Fubo TV, and tap "Cancel Subscription." Follow the prompts to confirm cancellation. Like Apple subscriptions, you'll retain access until the end of your billing cycle.
Amazon Prime Video Channels
If you added Fubo TV through Amazon Prime Video Channels, you'll need to cancel through your Amazon account. Visit Amazon's website, go to "Accounts & Lists," select "Memberships & Subscriptions," find Fubo TV under Prime Video Channels, and select "Cancel Channel." Amazon will confirm when your access will end.
Roku Channel Store
For Roku users who subscribed through the Roku Channel Store, cancellation must be done through your Roku account. Visit the Roku website, sign in, navigate to "Manage your subscriptions," locate Fubo TV, and select "Unsubscribe." Alternatively, you can manage subscriptions directly from your Roku device under Settings.
💡 Helpful Tip
If you're unsure how you originally subscribed to Fubo TV, check your email for the initial confirmation message or review your bank or credit card statements to see which company is charging you. This will indicate whether you subscribed directly through Fubo TV or through a third-party platform.
Alternatives to Canceling
Before you cancel completely, consider that Fubo TV offers several alternatives that might better suit your needs. These options allow you to reduce costs or take a temporary break without losing your account settings, preferences, and potentially some of your content.
Pause Your Subscription
Some streaming services, including Fubo TV in certain circumstances, offer the ability to pause your subscription for a set period. During a pause, you won't be charged, but you also won't have access to live content. However, your account settings and preferences remain intact. This option is ideal if you're going on vacation, experiencing temporary financial constraints, or simply need a break from streaming.
Downgrade to a Cheaper Plan
If cost is your primary concern, Fubo TV offers multiple subscription tiers at different price points. Downgrading to a more basic plan with fewer channels might provide the essential content you want at a more affordable price. You can compare plan options in your account settings and switch to a different tier that better fits your budget and viewing habits.
Share Your Subscription
Fubo TV allows multiple simultaneous streams depending on your subscription plan. If you're not fully utilizing your subscription, consider sharing it with family members or trusted friends to split the cost. This approach makes the service more affordable while maintaining access to the full range of channels and features.
What Happens After Cancellation
Understanding what occurs after you cancel helps you prepare for the transition and avoid surprises. Upon cancellation, your Fubo TV account enters a grace period during which you can continue watching until the end of your current billing cycle. Once that period expires, you'll lose immediate access to all live channels, on-demand content, and any shows or movies you've added to your favorites or watchlist.
All cloud DVR recordings will be permanently deleted and cannot be recovered after your subscription ends. If there are recordings you want to keep, you'll need to watch them before your access expires. Your account profile and settings remain in the system for a period of time, making it easy to reactivate your subscription in the future without having to set everything up again. However, you'll need to rebuild your DVR library from scratch if you return to the service.
Reactivating Your Subscription
If you change your mind or want to return to Fubo TV in the future, reactivating your subscription is simple. Log back into your account using your original credentials, navigate to your account settings, and select a subscription plan. You'll be able to choose from current plan offerings, which may differ from what was available when you first subscribed. Your previous preferences and settings should still be available, though any DVR recordings from before will be gone.
Keep in mind that promotional pricing, discounts, or special offers you received as a new subscriber typically won't be available when reactivating. However, Fubo TV occasionally runs promotions for returning customers or seasonal deals that could help reduce the cost of rejoining. Check their website or contact customer support to inquire about any current offers for reactivation.
Troubleshooting Cancellation Issues
Occasionally, subscribers encounter difficulties when attempting to cancel their Fubo TV subscription. If you don't see a cancellation option in your account settings, it likely means you subscribed through a third-party platform rather than directly through Fubo TV. In this case, you must cancel through that platform's subscription management system.
If you've canceled but continue to see charges on your account, first verify that the cancellation was processed by checking your email confirmation and account status. If the cancellation didn't go through properly, try canceling again and ensure you receive confirmation. If charges continue after confirmed cancellation, contact Fubo TV customer support immediately with your account information and proof of cancellation. They can investigate the issue and process any necessary refunds.
Contacting Customer Support
If you need assistance with canceling your subscription or have questions about the process, Fubo TV's customer support team is available through multiple channels. You can reach them via live chat on the website, by phone during business hours, or by email for less urgent inquiries. When contacting support, have your account information ready, including the email address associated with your account and recent billing information.
Customer support representatives can help with various cancellation-related issues, including processing cancellations on your behalf if you're unable to do so through the normal channels, explaining billing and refund policies, discussing alternative options before you cancel, and resolving any technical issues preventing cancellation. They're also helpful if you have questions about what happens to your content after cancellation or need assistance reactivating a previously canceled subscription.
Billing and Refund Information
Understanding Fubo TV's billing practices is crucial when canceling your subscription. Fubo TV typically charges your account at the beginning of each billing cycle for the upcoming month of service. When you cancel, you won't be charged for any future billing cycles, but you generally won't receive a refund for the current billing period either.
There are limited exceptions where refunds may be issued. If you're charged after canceling due to a processing error, Fubo TV will refund the erroneous charge. If you experience significant technical issues that prevent you from using the service and customer support cannot resolve them, you may be eligible for a partial refund or account credit. For specific refund questions or requests, contact customer support directly, as they handle these situations on a case-by-case basis.
⚠️ Prevent Unwanted Charges
To avoid being charged for another billing cycle, make sure to cancel your subscription well before your next billing date. Some subscribers prefer to cancel immediately after subscribing or at the beginning of a billing cycle to ensure they don't forget later. You'll still have access until the end of the period you've paid for, so canceling early doesn't result in immediate loss of service.
Account Security After Cancellation
Even after canceling your Fubo TV subscription, it's important to maintain good account security practices. Your account credentials remain valid, and the account itself stays in Fubo TV's system for potential reactivation. If you don't plan to return to the service, consider changing your password to a temporary one or removing any saved payment methods from your account settings.
If you used the same password for Fubo TV as you do for other online accounts, now is a good time to update your passwords across all services to ensure maximum security. Be cautious of phishing emails claiming to be from Fubo TV asking you to "verify" cancellation or provide account information. Legitimate cancellation confirmations come from official Fubo TV email addresses and never ask for your password or full payment details.
Comparing Other Streaming Options
If you're canceling Fubo TV to explore other streaming options, it's worth comparing the available alternatives to find the best fit for your needs. Services like YouTube TV, Hulu + Live TV, and Sling TV offer similar live TV streaming with varying channel lineups and price points. Each service has its strengths, whether it's sports coverage, entertainment options, or affordability.
Consider what you valued most about Fubo TV and what prompted your cancellation decision. If sports were your primary interest, ensure any alternative service carries the channels and leagues you follow. If cost was the issue, explore more budget-friendly options or consider combining a cheaper live TV service with on-demand platforms. Many subscribers find that a combination of services provides better value and content variety than a single comprehensive package.
Conclusion
Canceling your Fubo TV subscription is a straightforward process that puts you in complete control of your streaming entertainment. Whether you're switching to a different service, reducing expenses, or simply taking a break, Fubo TV's no-contract policy ensures you can make changes to your subscription without penalties or complications. By following the steps outlined in this guide, you can confidently cancel your subscription while understanding exactly what to expect.
Remember to cancel before your next billing date to avoid unwanted charges, consider alternatives to full cancellation if you're not entirely sure about leaving, watch or save any important DVR recordings before your access ends, and keep your confirmation email as proof of cancellation. Should you decide to return to Fubo TV in the future, reactivation is simple, and you'll be able to pick up where you left off with a fresh subscription. Whatever you decide, you now have all the information needed to manage your Fubo TV subscription effectively.